Brand & Products
The traditional Salzburg brand h.moser became the two brands Felicitas for women and HANS for men in 2022.
This is our mission:
Combining tradition and the real with modernity – that is our goal. We attach great importance to high-quality, beautiful fabrics and good craftsmanship.
We achieve this through a lot of effort from our team and our production partners at affordable price points. Every season we increase our proportion of natural fibers and sustainably sourced raw materials. The collection lives and breathes traditional costume, but can always be worn in everyday life. Our jackets, skirts, shirts and dirndls radiate joy of life and put you in a good mood.
You can find the latest selection of our products here in our webshop, or from our trading partners - both online and offline.
We design and develop our products in Salzburg, like the original brand h.moser did. This is also where we sew our patterns, test our fabrics and prepare for production. The models are sewn by our long-standing production partners in Western Ukraine, Macedonia and Hungary. We regularly visit our manufacturing plants ourselves and ensure on site that the working conditions are correct.
Our fabrics consist almost entirely of natural fibers. We increase our proportion of certified organic materials from season to season and are currently around 20%. Our fabrics and materials mainly come from Europe. Our cashmere blend knits are produced in Nepal, our GOTS certified cotton fabrics from Egypt.
Please contact our customer service: service@felicitas.co
Order, Shipping & Returns
No, it is not mandatory, but we recommend it for a better user experience. Creating a customer account allows faster access to order details, address management and online tracking of packages.
We ship worldwide! For detailed information please see here: Shipping conditions
In Europe, delivery usually takes 2-5 days, depending on the logistics provider.
You will usually always receive an automated email with the relevant tracking information. If this is not the case, please let us know and contact our customer service if you have any questions: service@felicitas.co
You can return products to us within 30 days of delivery. Write a short message service@felicitas.co and we will send you a free return label by email (EU countries only).
We do not cover the costs for returns outside the EU. Here the costs are calculated according to the parcel service provider of your choice.